Shipping Policy

Thanks for shopping with Blackpine. We work with trusted partners so products ship from supplier warehouses — not always from a shelf we stock ourselves. Blackpine Trading Co. is based in Manitoba.

Where we ship

We ship to Canada and the contiguous United States (the lower 48 states + Washington, D.C.).

Alaska, Hawaii, and U.S. territories: coverage and rates may vary by SKU and carrier. If your address is in Alaska, Hawaii, Puerto Rico, or another U.S. territory, contact us before ordering so we can confirm whether we can fulfill it and what shipping will look like.

Outside Canada and the United States: we don’t currently offer international shipping beyond those destinations. Message us if you’re elsewhere and we’ll see what we can do.

Processing & delivery times

  • Order processing: typically 1–3 business days after payment clears (supplier handoff).
  • Transit: typically 3–10 business days once shipped.
  • Total ETA: about 5–14 business days from purchase.

Some SKUs ship from Canadian, U.S., or overseas partner warehouses, so timing can vary. We’ll email you if anything looks delayed.

Shipping rates

Shipping cost (if any) is shown at checkout before you pay. Rates depend on destination, package size/weight, and carrier.

Order tracking

When your order ships, you’ll get a confirmation email with tracking when the carrier provides it. If you don’t see movement right away, give it 48 hours, then reach out.

Split shipments

Items in one order may ship from different suppliers, so you may receive more than one package and separate tracking updates.

Wrong, missing, or damaged items

Email us within 7 days of delivery with your order number and photos and we’ll arrange a replacement or refund.

Questions

Email support@blackpinetrading.com with your order number.

— Blackpine Support